Rustic Family Names Custom Art

We Turn Your Names Into Custom Art

Simply type in your names and we'll create a beautiful custom work of art for you.

It's the perfect gift for your friends, family, your significant other... and even for yourself. Works great for any occasion!

Important things to keep in mind: 

• Since the artwork is manually & custom-made, it can take anywhere from 1 - 5 business days for the artwork to be completed. It may also take slightly longer if we have a high volume of orders.
• Please double check to make sure you entered the correct names. We create all of our artwork using the information that you type in (exactly as-is), so if you have a typo or provide the incorrect information, then the final artwork won't be accurate.
• If you want proofs of your artwork, please leave a message in the "notes" section on the cart page. Alternatively, shoot us an email and we'll add a note to your order. Otherwise, we'll print and ship the artwork out without sending you any proofs.

Since everything is custom-made by our team, some products will take longer to complete than others (as they obviously will take more work). 

This Rustic Family Names Custom Art in particular can take up to 5 business days to be completed and sent off to our review team (may take slightly longer during high volume seasons) 

So please keep in mind that this is our artwork creation time and is separate from our shipping time (which is based off when the package actually ships). This means that you need to account for the artwork creation timeline on top of our shipping times for the estimated delivery date.

Most of the time, our packages are delivered in 1 - 2 weeks after the order is placed, but there are always other circumstances that may impact the overall delivery time (such as COVID-19, holidays, etc.).

We recommend purchasing 3 - 4 weeks in advance of whatever event you need it by so that you have plenty of time to receive and review the artwork, and potentially have a revised one shipped out if you need a last minute change.

We offer 3 different types of prints:

1. Poster Print: This is the option for people who want to buy their own frame. The poster print does not come with a frame and is simply an enhanced matte paper poster that you can place inside of a frame (or even hang up with tape by itself... but we recommend going the framing route).
2. Canvas Wrap: This is the option for people who want a gallery or museum style print. These are simply poly-cotton sheets that are wrapped over a fiberboard frame. They have a depth of 1.25 inches which makes the art, quite literally, pop out from the wall. These come ready to hang (sawtooth hangers preinstalled in the back).
3. Digital File: This the option for people who need the artwork ASAP or would rather print it on their own. As the name states, it is a digital file that is sent directly to you via email. This is not a physical print, and you will have to have it printed yourself or by a third party. You get full rights to the artwork and can have it printed on whatever you want!

In short: Our customers choose poster prints when they have their own frame that they want to use. Our customers choose canvas prints when they simply want to be able to hang the artwork right out of the box. And our customers choose digital files when they need the artwork ASASP.

Shipping Info:

• FREE US shipping on all orders over $75 (via our standard shipping method).
• Since each artwork is custom-made, orders can take up to 1 - 7 business days to be made and shipped out (may take longer during major holidays).
• Every order comes with a tracking number (via email).
• All our products are shipped from the state of California and North Carolina.

Return / Replacement Info:

• Every purchase comes with a lifetime 100% money-back guarantee.
• If you're not happy with your purchase for any reason, just send it back and we'll give you a full refund (we'll send you a pre-paid shipping label).
• You also get free lifetime replacements for any products you purchase from us (if the item is no longer available, you can get an item of equal or lesser value instead as a replacement).
• There are no restocking or return shipping fees.
• The item does NOT have to be in perfect condition — it can be new, used, broken, etc. — it doesn't matter to us.
• To start the return or replacement process, simply fill out the form on our contact page and let us know if you'd like a refund or a replacement (please provide your order number).

All of our portraits are created with the sole purpose of immortalizing your most cherished memories.

We try to do our best to make something for you that you'll be proud to own and display in your home, your office, or wherever else you see fit... however... because we're not perfect, there are times where we may miss the mark, and your portrait might not meet your expectations.

If on the off-chance this does happen, then you have absolutely nothing to worry about because...

Every Purchase Comes With An Unconditional Lifetime 100% Money-Back Guarantee!

This guarantee covers EVERYTHING.

Meaning, if you're not satisfied for ANY reason whatsoever, you can send the portrait back to us and we'll make it right (either through a refund or a new portrait made by a different artist on our team).

This even extends to the condition of the portrait. If you purchase a poster or canvas print from us and it gets damaged in any way (whether it was your fault or ours), you can just send it right back to us and we'll ship you a new one to replace it (for no extra charge) or give you a full refund.

What's The Catch?

Don't worry, there isn't one. We promise. There are no hidden fees, no extra charges, no B.S.

The reason we're so "generous" is because we're customers too. We understand the frustration of purchasing something online only to be disappointed by it, or having to spend extra money to fix a problem that may not have been your fault. It makes absolutely no sense for you, the customer, to take on any risk or cough up more money for something you didn't do. You're the one doing us a favor by supporting our team in the first place, so it's our job to make sure you're completely satisfied.

Plus, it's simply a smart business move to provide you with this lifetime guarantee. A business can only survive if they have consistent repeat customers, and the only way to have consistent repeat customers is by treating them like the VIPs they are and making sure they're happy with their purchase.